Returns & Exchanges
At Retro Gamers US, we want you to love your vintage-inspired apparel, so we offer a 30-day window for returns or exchanges on all unworn items. If your gear doesn't fit your style or size, we are dedicated to making the exchange process as seamless as a classic cheat code.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the unworn items with original tags attached into their original packaging or a secure mailing bag to ensure they stay protected.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
